Doodle’idu! Legal issues of user test recruitment in Germany

Recruitment of participants is a necessary and essential part of user testing. While many researchers in the industry prefer to “buy test users” via a third-party service provider, some of us have decided to do everything on our own. This provides a greater level of control because we can apply our own screening process, but also sometimes makes it difficult to find the right amount of people who meet all your desired criteria. This is especially true if your own panel is not that large yet. For those in Germany, certain strict legal concerns must also be given serious consideration. This article is intended to provide recommendations on best practices, drawn from our daily experience, on handling this delicate topic.